Effective Date: 16/01/2025
At Giggles & Twirls, we strive to ensure that your orders are delivered promptly and efficiently. Please read our shipping policy carefully to understand the terms and conditions regarding the shipment of your orders.
1. Processing Time
- Orders are typically processed within 1-3 business days (excluding weekends and public holidays) after payment confirmation.
- You will receive an email notification once your order has been shipped.
2. Shipping Methods and Delivery Times
- We offer standard and express shipping options. The available options will be displayed at checkout.
- Delivery times vary based on your location and the chosen shipping method. Estimated delivery times will be provided during checkout.
3. Shipping Charges
- Shipping charges are calculated based on the weight, dimensions, and destination of your order.
- Any applicable shipping fees will be displayed at checkout.
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on the shipping carrier's website.
5. Undeliverable Packages
- If a package is returned to us due to an incorrect or incomplete address provided by the customer, the customer will be responsible for any additional shipping charges to resend the package.
6. International Shipping
- Currently, we ship only within India. International shipping is not available at this time.
7. Damaged or Lost Shipments
- If your order is damaged during transit, please contact us within 7 days of delivery with photos of the damaged package and items.
- For lost shipments, please contact us, and we will assist in resolving the issue with the shipping carrier.
8. Contact Us If you have any questions or concerns about our shipping policy, please contact us: Phone: +91 7598544000 Email: gigglesandtwirls.gt@gmail.com Website: https://gigglesandtwirls.com
